CocoBalm Ocean Mint

Processing Time: All orders are processed within 1–3 business days.

Rates: $7.50 flat rate for orders under $75 | FREE shipping on orders over $75.

Delivery: Shipped via USPS within the Continental U.S. (excludes HI, AK, PR, and VI).

Transit Times: Standard delivery takes 3–7 business days. Expedited options (Next Day and 2nd Day Air) are available at checkout.

Disclaimer: Shipping times are estimates and not guaranteed. We are not responsible for carrier delays or incorrect addresses.

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Eligibility: Returns are accepted within 7 days of delivery. Items must be unopened, unused, and in original packaging.

Final Sale: For hygiene reasons, opened/used beauty products, clearance items, and promotional goods are non-returnable.

Damaged/Incorrect Items: Please contact us within 48 hours of delivery with photos to file a claim.

Return Process: All returns require prior authorization. Customers are responsible for return shipping costs and must provide a tracking number.

Refunds: Approved returns will be refunded to the original payment method or store credit (minus original shipping fees).

Exchanges: We do not offer direct exchanges. Please return your item for a refund and place a new order.

Full policy